Ordering & Payment Processing
BIGFOOT uses Paypal for online payment processing. A Paypal account is not neccessary to order. If you do have a personal paypal account, you can login when prompted at checkout, otherwise select "Don't have a Paypal Account" to pay with a credit/debit card at checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. Returns subject to 20% restocking fee. No returns after 30 days. Refunds are issued upon the receiving of goods. Please allow 1-4 weeks.
We cannot ship to a P.O. Box. Please use a physical address.
BIGFOOT's Online Store ships all continental U.S. orders via UPS (United Parcel Service). Al shipping prices are determined up UPS. Orders placed before Noon (Central Standard Time - CST) Monday - Friday, utilizing UPS Next Day Air, UPS Second Day Air or UPS 3 Day Select, will be shipped out the same business day. Orders placed after Noon (CST) will go out the NEXT business day. All other orders (utilizing UPS Ground) are typically processed and shipped from our facility within a week.
If you have any questions or concerns about your order, please e-mail firstname.lastname@example.org or call 314-731-8112 during normal business hours, 9am-5pm Central. We reserve the right to substitute. Price and availability may change without notice.
International Orders: 25% of the order subtotal will be added to all international orders AFTER the order is processed through PayPal or other payment option. You will be billed separately for this additional 25%. Shipment can take 4-6 weeks.
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